Refund Policy – Everb

At Everb, we strive to provide high-quality products and excellent customer service. Please read our refund policy carefully before making a purchase.

30-Day Refund Eligibility

We offer refunds only for eligible orders reported within 30 days of the delivery date.

Everb does not accept physical returns of products under any circumstances. Instead, customers may qualify for a refund if their order meets the eligibility requirements outlined below.

Eligible Refund Reasons

A refund may be approved if:

• The item arrived damaged or defective
• The wrong item was received
• The product was significantly different from the description shown on our website
• The order was lost in transit and confirmed undelivered by the shipping carrier

To request a refund, customers must provide:

• Full name and order number
• A clear description of the issue
• Photo or video evidence where applicable

Non-Eligible Refund Situations

Refunds will not be granted for:

• Change of mind after purchase
• Incorrect sizing selected by the customer
• Minor variations in color or appearance caused by screen/display settings
• Delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer
• Products damaged through misuse, improper handling, or normal wear and tear

No Returns Accepted

Everb does not require customers to return products for refund requests. We do not operate a return system, and any unauthorized returns sent to us will not be processed or refunded.

Refund Process

Once your refund request is reviewed, we will notify you of the approval or rejection of your claim.

If approved, refunds will be issued to the original payment method within 5–10 business days depending on your bank or payment provider.

Everb reserves the right to deny refund requests that do not meet the conditions outlined in this policy.

Chargebacks & Fraud Prevention

Customers are encouraged to contact us before initiating a chargeback with their bank or payment provider. Fraudulent claims, abuse of the refund policy, or suspicious activity may result in refusal of future service.

Contact Information

For all refund-related inquiries, please contact us at:

Everb Support
Email: everb.support@gmail.com

By purchasing from Everb, you agree to this refund policy.